FAQ's

What is the Ritchies Win a $10,000 holiday promotion?

A promotion where consumers can win a major prize of a $10,000 Flight Centre voucher or a daily prize of 1 of 42 $100 VISA gift card by entering online after purchasing participating Lion Products from any Ritchie's Independent Grocery store in Victoria, Queensland or New South Wales.

What are the participating products?

• Lion branded Milk- Dare, Farmers Union, Big M, Dairy Farmers and PURA
• Lion branded Yoghurt - Farmers Union, Dairy Farmers, The Culture Co, Yoplait; or
• Lion branded Juice - Daily Juice, Juice Brothers.

Please note not all brands listed are available for purchase in all States.

Where can I purchase eligible products?

From any Ritchie’s Independent Grocery store in Victoria, Queensland or New South Wales.

How long does the promotion go for?

The promotion commences from Wednesday the 1st of May and final entries close Tuesday 11th of June 2019.

How do I enter?

To enter the Promotion, you must complete the following steps during the Promotional Period:

a) Purchase a Participating Lion Product from any Ritchie's Independent Grocery store in Victoria, Queensland or New South Wales and
b) Visit ritchieswin.com.au, follow the prompts to the Promotion entry page; and fully complete and submit the online entry form with you details.

Should I keep my receipt/s?

You must retain proof of purchase, an original receipt and the product barcode for the Participating Beverage purchase.

Should I keep the products packaging?

While you must retain your proof of purchase, once you have entered the competition you may dispose of the product and packaging. Don’t forget to recycle when possible.

How many times can I enter?

You may enter multiple times provided each entry is submitted separately in accordance with the entry instructions. There is a limit of one entry permitted per Participating Beverage purchased.

What products can I enter with?

• Lion branded Milk- Dare, Farmers Union, Big M, Dairy Farmers and PURA
• Lion branded Yoghurt - Farmers Union, Dairy Farmers, The Culture Co, Yoplait; or
• Lion branded Juice - Daily Juice, Juice Brothers.

Please note not all brands listed are available for purchase in all States.

How will I know if I win?

Winners will be contacted by email within two business days of the draw.

Where do I find my code?

The code is the last four digits of the purchased product barcode.

What are the conditions of my prize?

Prize Winners will receive a letter with their prize that will outline the Terms and Conditions.

Is your code coming up as invalid?

Please check the barcode you have entered and if the product is an eligible product.

Participating Products:

• Lion branded Milk- Dare, Farmers Union, Big M, Dairy Farmers and PURA
• Lion branded Yoghurt - Farmers Union, Dairy Farmers, The Culture Co, Yoplait; or
• Lion branded Juice - Daily Juice, Juice Brothers.

Please note not all brands listed are available for purchase in all States.

What if the website doesn’t accept my entry?

If you are having issues entering you will receive an on-screen message outlining the error, or alternatively check your Internet connection or contact the team using the link below.

Are all barcodes the same?

All products have an allocated barcode, which will be the same for that particular product in each state. This is why we require a proof of purchase to confirm that your entry is valid.

What happens if I win?

The winners will be required to provide a postal address, in order for the prize to be posted to them.

How long will it take to receive my prize?

Once an address has been provided please allow up to 30 days for the card to arrive.

I forgot to redeem my prize before the end of the promotional period – is it too late?

Prizes must be claimed by 13/09/19 at 02:00 pm AEST.

Where are the terms and conditions?

You can find these here.

Can I win more than once?

You are eligible to win a maximum of one Daily Prize and one Major Prize.

What is included in the major prize?

A $10,000 Flight Centre voucher. Please click here for voucher terms and conditions.

If the major prize is unclaimed, when is the 2nd chance draw for this major prize?

The prize will be redrawn on Monday 16th of September 2019 at 12:00 pm AEST if unclaimed.

What is re-Captcha?

Re-Captcha is an online tool used to ensure all entrants are human, and protect websites from spam and abuse from online bots.

Is there anyone I can contact about the promotion for any more questions?

You can Contact Us here.

NSW, QLD & VIC res. only. Promo starts 1/5/19 AEST ends 11/6/19 AEST. Purchase an eligible product from any Ritchie’s Independent Grocery store in VIC, NSW or QLD, keep receipts, enter at ritchieswin.com.au. Major prize: $10,000 Flight Centre voucher drawn 13/06/19. Daily prizes: 42 x $100 VISA gift card drawn each business day 2/5/19 – 12/6/19. Promoter: LD&D Australia Pty Ltd 1800 677 852. For eligible products and full T&C click here. NSW Permit No. TPS/19/32770.