FAQ

What is the ‘Grand in Your Hand’ on pack promotion?

Grand in Your Hand is an on pack promotion, whereby consumers can win $1000 by completing the steps as specified on their purchased product.

Where can I purchase specifically marked products?

Products are available all over Australia at your local grocery store, convenience or supermarket.

When can I purchase participating products?

The promotional period is from Monday 28th January to Sunday 31st March, 2019.

What are the participating products?

Dare Iced Coffee (including Dare Cold Pressed) 750ml or less
Farmers Union Iced Coffee 750ml or less
Feel Good 600ml or less
Dairy Farmers Classic 750ml or less
Pura Classic 750ml or less
Dairy Farmers Creamery & Co
Big M 750ml or less
Masters 750ml or less
Daily Juice 500ml

How do I enter the promotion?

Visit grandinyourhand.com.au, follow the prompts to the Promotion entry page, and fully complete and submit the online entry form with your personal details (first name, last name, email address, phone number and state of residence) and the last four (4) digits of the barcode.

Proof of purchase: The entrant must retain proof of purchase. The proof of purchase required is a copied receipt for the qualifying purchase and the Participating Product barcode.

What happens when claimant enters their code?

Entrants will be advised immediately upon entry form submission whether or not they have won an instant win prize. Provisional winners will be contacted by the Promoter within 14 business days in order to verify their entry prior to the award of any prize.

Where do I find my code?

The code is the last four digits of the purchased product barcode.

Is your code coming up as invalid?

Please check the barcode you have entered and if the product is an eligible product. See 'What are the participating products?' question above.

What if the website doesn’t accept my entry?

If you are having issues entering you will receive an on-screen message outlining the error, or alternatively check your internet connection or contact the team here & a response will be provided within 2 business days.

Are all barcodes the same?

All products have an allocated barcode which will be the same for that particular product in each state. This is the reason we require a proof of purchase to confirm that your entry is valid.

How do I know if I’m a winner?

Entrants will be notified immediately upon entry form submission whether or not they are a provisional winner of an instant win prize. Provisional winners will be contacted by the Promoter within 14 business days in order to verify their entry prior to the award of any prize.

The winners will be published at grandinyourhand.com.au on 01/04/2019.

Can I enter more than once?

Multiple entries permitted subject to the following:

a) Limit one (1) entry per Qualifying Transaction (regardless of the number of Participating Products in excess of one (1) purchased within the transaction); and
b) Maximum three (3) entries permitted per person each day.

The entrant is eligible to win a maximum of one (1) prize (excludes SA residents).

Where are the terms and conditions?

Terms and conditions are available here

What are the prizes?

Entrants are eligible to win $1000 cash prize!

How will I receive my prize if I win?

The prize is $1,000.00 to be awarded by way of direct bank deposit to the winner’s nominated Australian bank account. Bank account nominated must be in the winner’s name.

No part of this prize is exchangeable, redeemable for any other prize or transferable.

Do I need to keep my receipt?

The entrant must retain proof of purchase. The proof of purchase required is a copied receipt for the qualifying purchase and the Participating Product barcode.

I forgot to enter before the end of the promotional period – is it too late?

Unfortunately yes, entries are only valid during the promotional period.

Who do I contact if I have more questions?

You can contact us here with any questions you may have, a response will be provided within 2 business days.